Frequently Asked Questions
We have put together answers to the questions we hear most often from clients. If you still have something on your mind that isn't covered here, feel free to reach out to our team directly and we will get back to you as quickly as possible.
Getting started is simple. Head to our contact page, fill in a few details about your project, and we will get back to you within 24 hours to schedule a free consultation call. On that call we will discuss your goals, timeline, and budget before putting together a detailed proposal tailored specifically to your needs. There are no obligations and no pressure - just an honest conversation about how we can help.
The cost of a Shopify store build depends on the scope, complexity, and features required. A standard store setup starts from $1,500. Custom theme builds and advanced functionality projects typically range from $3,000 to $10,000. Shopify Plus builds and complex enterprise projects are scoped and priced individually. We always provide a clear, fixed-price quote before any work begins so there are no surprises.
es. We offer flexible monthly maintenance and support packages for all of our clients. These cover bug fixes, performance monitoring, security updates, content changes, and ongoing feature development. We strongly recommend having a support plan in place from day one - it keeps your store or app running at its best and ensures you always have an experienced team on hand when you need them.
We work with existing stores all the time. Whether you need a redesign, a speed optimization, new functionality added, a third-party integration built, or simply an extra pair of expert hands on an ongoing project — we can plug in wherever you need us. We start every existing store engagement with a thorough audit so we fully understand what is already there before making any recommendations.
Absolutely. We work with clients across the USA, UK, Australia, UAE, Canada, Europe, and beyond. Our team is fully remote and experienced in collaborating across multiple time zones. We use clear async communication combined with scheduled video calls to make sure every client feels fully supported regardless of where they are in the world.
We believe clear communication is just as important as technical expertise. Every project has a dedicated point of contact who provides regular updates, milestone reports, and is always available to answer your questions. We work with whatever communication tools suit you best — Slack, email, WhatsApp, or video calls. You are never left wondering what is happening with your project.
